- Make and receive business calls from any number in any location.
- Unlimited* free calls to UK landlines starting 01 02 03 & UK mobiles.
- Free premium VoIP phones when combined with our broadband services.
- Dedicated UK-based support team answers calls within 5 rings or less.
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Why choose Swift Communications for Business VoIP?
We’ve seen plenty of “revolutionary” products come and go, but every now and then a product comes along that truly deserves the label. Our Business VoIP, is one of them, and we’re incredibly excited about what it means for your business.
All the benefits of traditional business telephone systems with none of the outlay
Traditionally, business telephony meant a significant outlay for a traditional business telephone system, where numbers were tied to the physical system, and adding lines or upgrading was time-consuming and expensive. Call quality was hit-and-miss, and call costs added up rather quickly.
Our Business VoIP solution bring all the benefits and features of traditional business telephone system (including full-featured handsets), with all the flexibility and affordability of making calls using your broadband connection, wherever that broadband connection may be in the office, at home, or on the road via your smartphone.
It doesn’t matter who you’re calling, or who is calling you; with Business VoIP your staff can make and take calls wherever they find themselves, all from one number (including your current number), with all the features they need at their fingertips. And all at a dramatically lower cost than using a traditional business telephone system.
Plus it’s simple to manage. Anyone with the most basic IT skills can administer the system via an easy-to-use, web-based interface.
Top Horizon Questions
- Can I keep my current number? Yes. We simply port your numbers into our Business VoIP cloud. And because Business VoIP isn’t bound by geography it doesn’t matter where you’re based or where you’re relocating to - you can keep the number you’ve always had.
- How much are calls? UK calls are free. Our Business VoIP is the only solution that comes with unlimited* free calls to 01, 02 and 03 UK landlines and all UK mobiles as part of the standard monthly line rental. No more paying for business calls.
- How much is setup? If you choosing a business broadband service with us, alongside our Business VoIP, we’ll provide you with free premium VoIP handsets for every user. This means you’ll have no upfront costs for setup, install and training.
- How much are the monthly fees? Very reasonable - you only pay per user, and you can scale up and down in a matter of minutes. We generally find customers save up to 70% per month compared to their existing traditional business telephone system.
With only one monthly subscription fee to pay, no (or minimal) setup costs, free calls, and the ability to keep your existing number no matter where you’re based or where you’re relocating to, you can see why we’re excited to be offering our Business VoIP to businesses all over the UK.
We’re pleased to be offering a business broadband and VoIP package. Purchase both together and we’ll throw in free premium colour screen VoIP phones for every user.
Business VoIP FAQ
Our Business VoIP has everything you would expect from a sophisticated business telephony system, all included in the one monthly subscription fee. That includes hunt groups, auto attendant, DDIs, call forwarding, call waiting, voicemail, busy lamps, disaster recovery, optional PC desktop client software, iOS and Android apps, an easy-to-use interface, and more.
Our Business VoIP lets you and your staff unplug your handset at the office, plug it into your broadband at home, and continue working as if you were still in the office. Take calls at the same number and have access to all your contacts.
Don’t want to lug a handset around? We offer an optional desktop client software that allows you to answer your business landline calls from any PC with a broadband connection. We also offer optional receptionist software which allows business call handlers to answer and transfer calls using their PC.
Out of the office or on the road? We have iOS and Android apps which allows you to take your business landline calls wherever you are.
Plus, given the management software is cloud-based, you can log-in from anywhere using your web browser to manage the system.
It works for businesses of any size, whether you have a handful of staff or thousands; and whether you’re expanding like crazy or growing slowly and steadily. As VoIP is cloud-based there’s no restriction on the number of users you can have on the system. New users can be set up and ready to go in minutes.
Business VoIP also brings your offices closer together, letting you easily transfer calls between offices with a click of a button.
With an optional CRM integration, it also allows your business calls to be automatically logged on your CRM platform of choice.
Our cloud platform lets you monitor your business’s calls in greater detail just by logging in through your web browser. You can see charts showing the busy days/times for your business, and you can drill right down to an individual user’s statistics. See how many calls they’re making and taking, along with call numbers and duration.
We have an optional extra which allows you to record all, selected, or a percentage of your business’s calls. This is great for staff training, or for future reference when working with your customers.
With our Business VoIP you can have as many phone numbers as your business requires. Want to create a local London presence (0203), or one in Manchester (0161)? It’s easy - instantly assign that number and begin using them free of charge.
Our call management portal is completely cloud based, which means you can manage and control all your business calls and phones from anywhere in the world through your web browser.
Not the most tech savvy person? Not to worry - our interface is very easy to use, and you can take control of your business telephone system without any expensive maintenance contracts or third-party support.
If you can do your banking online, you can manage Horizon.
Of course, as a Swift Communications customer you’ll always have access to our knowledgeable UK-based, support team should any issues arise.
It has built-in disaster recovery, so if the power goes out or your broadband goes down, it’ll instantly re-routes all business calls to your own designated backup numbers or mobile phones. It’s completely automatic; no user intervention is required.
We operate on one of the largest business phone & broadband networks in the UK. We only work with businesses; we’re friendly and approachable; and we always listen carefully to what our customers truly need.
As a customer you’ll get a dedicated, proactive account manager who will oversee every aspect of your account. Their job is to ensure you always have the best technology at the best prices based on your specific usage patterns and business needs.
Sick of being treated like just a number and left on hold whenever there’s an issue? Get in touch and we’ll show you how much we can save you, and how responsive true business-focused support can be.
We know you’ve got a business to run, and the last thing you want to do is sit around waiting on hold. When you call us we will always answer your call within 5 rings or less. Our support team know all our products inside and out, and if there’s a query or fault that needs chasing up, we’ll do it for you. We’re available 24/7 by phone, livechat and email.