Call Recording

  • Use call recording to train staff for sales, service, and support.
  • Recordings are stored securely in a UK data center for compliance.
  • A dedicated account manager ensures you always have the best solutions.
  • 24/7 UK-based support team will answer your call within 5 rings or less.

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Call Recording

Why choose Swift Communications for Call Recording ?

Call recording is an essential part of staff training for customer service, sales, and support. Call recording also lets you monitor staff workloads, confirm agreements with customers, and ensure any disputes are resolved quickly. Our call recording solution stores all your data securely in a UK data center, allowing you to access it from anywhere at any time.

What does call recording offer for your business?
  • Record with ease: Get fixed line, extension, and mobile recording in one integrated package.
  • Improve staff performance: Recording business calls will allow your business to train staff in how best to handle calls quickly and effectively.
  • Monitor workloads: Use call recording statistics to monitor your call handling workloads to ensure your business is running as efficiently as possible.
  • Standards compliant: All calls are stored in our UK data center meeting ISO standards.
  • No IT headaches: As calls are stored in the cloud there’s none of the infrastructure burden or overhead of traditional call recording.
  • Tamper seal: Our call recording package comes with a tamper seal that ensures recordings can be relied upon as accurate and unaltered.

Is call recording right for your business? Pick up the phone and give us a call, and we’ll listen carefully to your needs, analyse your requirements, and put together a call recording package that’s just right for your office. We only deal with business customers so we can provide the level of tailored support that business owners expect.

Switch to ensure you always have the right call recording solutions

Every Swift Communications customer gets a dedicated, proactive account manager who will oversee every aspect of your account. This means not only will you get the right call recording solution when you switch, we’ll ensure you’ve always got the right technology at the best rates for your business.

Switch to available, knowledgeable, and reliable support

We know you’ve got a business to run, and the last thing you want to do is sit around waiting on hold. When you call us we will always answer your call within 5 rings or less. Our support team know all our products inside and out, and if there’s a query or fault that needs chasing up, we’ll do it for you. We’re available 24/7 by phone, livechat and email.

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